These Terms of Use (“Terms” or “Agreement”) are a binding agreement between you, the user (“you” or “your”), and Askinfinite, governing your access to and use of the website www.askinfinity.com] (the “Website”), along with any related services offered through it (the “Service”).
By visiting, browsing, or using the Website in any way, you agree to these Terms. If you don’t agree to all the provisions listed here, we ask that you stop using the Website immediately.

PLEASE NOTE: SECTION 12 OF THIS AGREEMENT CONTAINS A BINDING ARBITRATION CLAUSE. THIS MEANS MOST DISPUTES MUST BE HANDLED THROUGH INDIVIDUAL ARBITRATION INSTEAD OF COURT. THERE IS NO JUDGE OR JURY IN ARBITRATION, AND YOUR RIGHTS TO APPEAL MAY BE LIMITED.
Additionally, these Terms include important disclaimers, limits on liability, and a waiver of class action rights.
By using this Website, you also agree that we may contact you at the phone number(s) you provide, including via automated text or dialing systems. See Section 5 for full details.
Our Privacy Policy and Cookie Policy (and any other policies we add from time to time) are incorporated into this Agreement by reference and form an essential part of it.

We may update these Terms occasionally. When we do, we’ll post the revised version on this page. Your continued use of the Website after such changes are posted means you accept the updated Terms. If you do not agree with any updated provision, you may opt out by stopping use of the Website. If you continue using the Service for more than fourteen (14) days after the update without objection, it will be assumed that you have accepted the changes.

1. Askinifinite Services

a) How it works
Askinfinite is a digital platform designed to connect users who have questions (the “Customers”) with individuals who offer knowledge or assistance (the “Experts”). Both Customers and Experts are referred to collectively as “Users.”
Askinfinite simply acts as the bridge; we make it possible for Customers and Experts to communicate, but we do not generate, author, or sell any of the information exchanged. We also don’t endorse or direct Customers to any specific Expert.
If your inquiry involves a critical emergency, especially in medical, mental health, or safety matters, please contact emergency services immediately. The Website is not designed for urgent or life-threatening situations (e.g., in the U.S., call 911).
It’s also important to know that parts of the experience, such as initial greetings or basic onboarding questions, may be provided by our automated assistant. However, actual answers to your questions are delivered by Experts, not bots.

b) Who the Experts are
Experts on Askinfinite are not employees, representatives, or agents of Askinfinite. They are independent users of the Website who voluntarily offer their knowledge to help others. The term “Expert” is used purely as a general description of their role on the platform; it is not a claim of any specific credential or certification.
Some Experts may earn a “verified” badge. This means that Askinfinite has reviewed at least one credential related to the field in which they answer questions. This credential could be a degree, license, professional experience, or similar qualification. However, we rely on the information provided by the Experts themselves, and we don’t independently audit or guarantee its accuracy.
Because of this, Askinfinite cannot promise that the Experts’ backgrounds or qualifications are complete, current, or reliable. Your decision to rely on any information received is at your own discretion and risk.
Experts also choose which questions they respond to and how they respond. They may offer basic suggestions or explanations, but no in-person services, physical fixes, or technical interventions are provided through the Website.
Askinfinite is not responsible for whether an Expert chooses to respond, how they respond, or the outcome of any communication between you and an Expert. We also do not guarantee the quality, accuracy, or helpfulness of any information you receive.

c) About User Content

Users are solely responsible for anything they share, upload, or post on the Website. This includes questions, answers, advice, reviews, comments, and profiles (collectively called “Content”).
Askinfinite does not review, edit, or verify User Content before it’s posted. While we reserve the right to moderate or remove Content that violates our guidelines or poses a risk, we are not obligated to do so.
We cannot guarantee that any Content, whether shared by an Expert or another user, is accurate, complete, or trustworthy. We also don’t promise that the information you receive is tailored to your personal circumstances or a substitute for professional advice.
All responses are provided for general informational purposes only and should never replace consultation with a licensed professional or in-person service. No attorney-client, doctor-patient, or other professional relationship is formed through this platform.
We are not liable for any decisions or actions taken based on the information shared on Askinfinite.

d) Disclaimer of privacy, confidentiality, or anonymity of the content
The content you post on the Website is not private, confidential, or protected by any legal privilege, including but not limited to attorney-client or doctor-patient privilege. It may be publicly accessible, read, collected, or indexed by others, including search engines. For instance, if you post a question or answer on Askifinite.com, it may appear in search engine results (e.g., on Google or other platforms).
To help safeguard your privacy, we strongly recommend that you use an anonymous username and avoid including any personal identifiers or contact information in your content.

e) Disclaimers regarding communication with lawyers
Some Experts on the Website may respond to questions related to legal topics. These Experts are referred to as "Lawyers." Please note the following important points:

• The Lawyer is not your attorney and does not provide legal advice—only general legal information. 
• The information shared by the Lawyer may not be accurate, complete, or current. Before taking any action based on this information, you should consult with a licensed attorney in the relevant jurisdiction. 
• No attorney-client relationship is created between you and the Lawyer or  Askifinite. 
• Any communication or content shared with the Lawyer or  Askifinite is not considered private or confidential and is not protected by attorney-client privilege. 
• Lawyer responses are not a substitute for personalized legal counsel. They do not apply the law to your specific facts, suggest a course of action, provide legal opinions, or verify the accuracy or sufficiency of any information you provide. 
• These interactions are limited in scope and do not involve in-person evaluations or follow typical legal safeguards and procedures. 
• Legal outcomes may vary depending on your location, and relevant information may only come to light through face-to-face interactions. 
• Lawyers on the platform may only be qualified in specific jurisdictions and may not be licensed or certified in your region. 

Askinfinite is not a law firm, does not offer legal or tax representation, and is not an attorney referral service.
The  Askifinite services do not constitute legal insurance or an insurance product of any kind.
The term “Lawyer,” as used on the Website, refers to Experts who respond to legal-related questions. It does not imply any particular level of education, experience, or certification. Wherever these Terms mention “Expert,” it includes “Lawyer” unless otherwise noted.

2. User Accounts

a) Eligibility
To create an account on  Askinfinite, you must be at least 18 years old (or the legal age of majority in your jurisdiction) and legally capable of entering into binding contracts. We do not knowingly collect personal information from individuals under the age of 18.

b) Registration
You may register for an  Askinfinite account either as a Customer or as an Expert.
During the registration process, you will be asked to provide a valid email address, username, password, and other details as required by the form or applicable law. We may also support registration through social network credentials.

c) Account security
You are responsible for keeping your account login credentials secure. This includes maintaining the confidentiality of your password and restricting access to your device. You are also responsible for all activity that occurs under your account.
Please notify  Askinfinite immediately if you suspect any unauthorized access or use of your account.
You are permitted to maintain only one account on the Website. If your account has been suspended or terminated, you may not create a new one without written permission from  Askinfinite.
Unless specifically approved by  Askinfinite, you may not rent, sell, share, or otherwise grant access to your account to any other individual or entity. We reserve all legal rights to prevent unauthorized account access, which may include technological measures, IP tracking, and, if necessary, contacting your internet service provider.
You agree to keep your contact and billing information accurate and up-to-date at all times. This includes promptly updating your email address and complying with all applicable billing procedures for active accounts.

3. Representations and Warranties from and Restricted Activities of Users

a) User representations and warranties
By accessing or using the Website, you affirm and agree that: (i) you are bound by these Terms; (ii) you are at least eighteen (18) years old or the legal age of majority in your jurisdiction; (iii) you are not located in a country subject to sanctions and are not a prohibited individual; (iv) you possess the legal authority and capacity to enter into this agreement and comply with all its terms; (v) your use of the Website constitutes acceptance of a non-reversible benefit; and (vi) you will not engage in any conduct prohibited by these Terms.

b) Prohibited user activities
The following activities are strictly forbidden on the Website:

• Creating multiple or duplicate user profiles.
• Sending chain letters, spam, or unauthorized commercial messages.
• Stalking, harassing, or threatening other users.
• Using automated tools to crawl, scrape, or extract data from the Website.
• Posting or sharing intellectual property without permission from the rights holder.
• Removing or altering copyright or trademark notices.
• Interfering with the Website’s infrastructure or related networks.
• Uploading malicious software, code, or viruses intended to disrupt systems or steal data.
• Obscuring the origin of communications by manipulating headers or identifiers.
• Harvesting email addresses or usernames for unsolicited communication.
• Framing, mirroring, or embedding parts of the Website without prior written approval.
• Reverse-engineering or tampering with the Website’s code or software.
• Uploading or sharing pornographic, violent, or abusive materials.
• Attempting unauthorized access to the Website, other user accounts, or backend systems.
• Impersonating others or misrepresenting your identity.
• Publishing another person’s personal information or harassing content.
• Posting marketing or affiliate links is not explicitly permitted.
• Soliciting other users for commercial purposes without written consent from us.
• Using the Website to commit unlawful acts or to violate international financial regulations.
• Accessing the Website from a country where its use is restricted or illegal.
• Collecting data from users without their consent.
• Developing competing platforms or services based on data from this Website.
• Engaging in any actions that cause harm to the Website’s operations or reputation.
• Completing transactions through the Website that violate any applicable law.
• Commercially exploiting the Website or its content without express written permission.

Misuse of any information obtained through the Website for contacting or harassing users, without their consent, is a violation of these Terms, even if done outside the Website.

c) User-generated content requirements
You are solely responsible for any content you publish, upload, or share via the Website. By doing so, you confirm that you either own the content or have the legal rights necessary to share it.

• You must not submit or distribute content that:
• Is defamatory, threatening, offensive, abusive, or sexually explicit.
• Promotes hate speech, racism, or incites violence against individuals or groups.
• Contains false or misleading information or promotes illegal activities.
• Infringes any intellectual property, privacy, publicity, or legal rights of others.
• Misrepresents religious beliefs or quotes religious texts inaccurately.
• Facilitates or encourages piracy, hacking, or other unlawful digital activities.
• Depicts or promotes extreme violence, abuse, or cruelty.
• Advocates terrorism or glorifies terrorist organizations.
• Contains hidden pages, phishing attempts, or seeks personal information unethically.
• Exploits minors or solicits information from anyone under 18 years of age.
• Supports human trafficking, sexual exploitation, or non-consensual sexual behavior.
• Provides guides for illegal actions, including weapon-making or virus development.
• Promotes unauthorized contests, ads, pyramid schemes, or financial scams.
• Links to or descriptions of items that are restricted by these Terms or the law.
• Includes explicit adult content or nudity.
• Shares images of unattended minors.

We reserve the right to reject, remove, or block any user content at our sole discretion. Violations may result in content removal, account suspension, or termination of your subscription (as explained in Section 4.1), along with potential legal consequences.

d) Our rights in response to violations
To maintain a safe user environment, we may restrict the number of communications you can send through the Website in any 24-hour period if we detect suspicious or abusive behavior.
We reserve the right to investigate potential breaches of these Terms. During such investigations, you may be required to submit relevant documents or information in accordance with our Privacy Policy.
If we determine a violation has occurred, we may immediately deactivate your account without notice and take any legal action deemed necessary, including civil or criminal proceedings or injunctive relief.

4. Payments and Refunds

a) Subscription
Askinfinite offers Users the ability to interact with Experts across a range of subjects, enabling communication through chat, email, and message boards, and providing detailed responses to user-submitted questions (“Website Features”). These services are accessible through a monthly recurring subscription (“Subscription”).
The pricing for access to Website Features is structured as follows:

• A 7-day trial period is available for $1 USD (“Trial Fee”).
• After the trial, Subscription plans are billed monthly at $29 USD, $49 USD, or $74 USD depending on the plan selected (“Subscription Fee”).
• Optional PDF guides can be purchased:
• $1 USD for a single PDF.
• $5 USD for a bundle of six PDFs covering topics such as:
• Simple steps to prevent your accounts from getting hacked
• Tips for improving Mac performance
• Tips for speeding up Windows PCs
• Essential online safety recommendations
• A 10-step guide to protect personal data
• Factors that unknowingly slow down your computer

Your total charges may differ based on your location, currency conversion rates, or other conditions. All applicable prices will be clearly stated on the payment page, please review it thoroughly before making a payment.
By completing a payment, you authorize Askinfinite to process your payment details through a third-party provider. Please note, your card issuer may apply foreign transaction or conversion fees; these charges are imposed by your bank and are not covered or reimbursed by Askinfinite. Contact your provider for specifics.
If you do not cancel your trial within the 7-day window, the full Subscription Fee will be charged at the end of the trial period.
When you subscribe, the Subscription Fee will be automatically billed at the beginning of your subscription and subsequently every 30 calendar days unless you cancel. If your Subscription Fee is processed in separate transactions, the initial charge will occur on your renewal date, with any remaining portion possibly billed later.
By choosing to subscribe, you acknowledge and accept recurring billing, and you agree to be responsible for all charges unless and until you cancel your Subscription or your account is terminated by Askinfinite according to these Terms.

b) Fair use policy
Askinfinite Subscription is designed strictly for individual, non-commercial, and non-transferable use. It may not be used to commit academic dishonesty or any form of plagiarism. We reserve the right to cancel any Subscription at our sole discretion and without prior notice if it appears to be misused or excessively utilized.
To prevent abuse of the Subscription service, Customers with active Subscriptions are not permitted to participate as experts on Askinfinite during the term of their Subscription. This restriction also applies to their immediate family members (spouses, parents, siblings, children, and their step-relatives) and anyone sharing their household who has resided at the same address for at least three (3) months within the past year.

c) Refunds
You may be eligible for a full or partial refund if a request is submitted within 30 days of your initial registration. This includes a refund of both the Trial Fee and the Subscription Fee for the active billing period.
Askinfinite may offer promotional pricing or special membership programs from time to time. These may be available only to specific Users or groups and are granted at Askinfinite sole discretion. Credits or promotional balances issued by Askinfinite for use on the Website remain our property, do not carry any cash value, and unless otherwise noted, expire after 30 days.
Please be advised that we may deny any refund request if we find that you have violated these Terms.
Additional notice for residents of select U.S. states: If you are a California resident, you are entitled to cancel your agreement, without penalty or obligation, within three (3) business days of registering. If you exercise this right, we will return all payments you have made within ten (10) days of your cancellation notice.

d) Subscription cancellation
You can cancel your subscription at any time by logging into your account and navigating to ‘My Account’ → ‘Payment & Subscription’ → ‘Cancel Subscription’. Alternatively, you may reach out to our customer support team via email at support@askinfinite.com. Please note, you remain responsible for any subscription charges (including applicable taxes and fees) associated with your current billing cycle.
When you cancel, your access to paid features will continue until the end of your active subscription term and will not renew thereafter.
We reserve the right to terminate your subscription if payment is not successfully processed, if you breach these Terms, or at our sole discretion for any other reason. If your subscription is cancelled for any reason, you are still liable for any unpaid amounts or outstanding charges that may apply to your account, as outlined in this section.

e) Promotional offers and communications
By agreeing to these Terms, you consent to receive promotional emails, limited-time offers, and other service-related updates from Askinfinite, as described in our [Privacy Policy]. You can choose to opt out of such communications at any time by updating your preferences in your account settings.

5. Communication and Support Interaction

a) Consent to electronic communications
By using this platform, you acknowledge and agree to receive communications from us electronically. This includes any updates, notices, or information related to your use of the site, your account, or these Terms.
Messages shared via the platform, including emails and messages exchanged through online support or chat, are considered electronic communication. When you engage with us through these channels, you agree that such digital communications carry the same weight and legal significance as if they were provided in writing and signed in person.

b) Phone contact and messaging
We may contact you through calls, texts, emails, or app notifications for various reasons, including: account activity and verification, service updates, promotional offers, feature announcements, or other communications relevant to your use of the platform.
By providing your phone number, you consent to being contacted at that number for the purposes listed above. These communications may be made using automated systems such as autodialers or pre-recorded messages, even if your number is listed on any national or state Do-Not-Call registries. Please understand that we are not responsible for delivery delays caused by mobile networks or service providers.
If you wish to withdraw consent for receiving these messages, you can email us at support@askinfinite.com with “Revoke Electronic Consent” in the subject line. You’ll need internet access and a compatible device to view or save these communications. To request a physical copy or update your contact details, contact us using the same email.
You confirm that any phone number you provide belongs to you or is used by you with proper authorization, and you agree to update us immediately if your number changes. Message and data rates may apply, depending on your carrier plan.
Please note: agreeing to receive promotional messages is optional. You can use the platform without opting into marketing communications, and your consent may be withdrawn at any time. However, opting out of essential service messages may limit your access to key features.
Calls with our support or service team may be monitored or recorded for quality assurance and training. These recordings will be handled in accordance with our Privacy Policy.

c) Respectful conduct in support interactions
We’re committed to maintaining a respectful and professional environment for both users and support staff. You agree to interact with our customer service team in a courteous and constructive manner.
Abusive behavior, including harassment, discriminatory remarks, profanity, or any form of threatening or inappropriate conduct, may result in the suspension or termination of your account.

6. Your Privacy Matters

We take your privacy seriously. The way we handle your personal data is guided by our Privacy Policy, which outlines how your information is collected, used, and protected. When you provide personal details on this site, you agree to the terms laid out in that policy. We encourage you to review it carefully, as it forms an essential part of your relationship with us.

7. Ending or Suspending Account Access

a) Account closure and suspension
You have the option to close your account at any time by contacting our support team in writing at support@askinfinite.com. Once we process your request—typically within seven business days—your account will be deactivated, and you’ll no longer have access to its contents. (Consultants should refer to their own agreement for instructions specific to their roles.)
We also reserve the right to suspend or permanently close your account, cancel your subscription, or make changes to any portion of the platform, without prior notice, at our sole discretion and for any reason we deem appropriate.
In this context:

• Account deactivation means complete deletion of your account and associated profile data from our systems. Upon request, we may provide you with a copy of this data in a structured and accessible format.
• Account suspension refers to temporary or permanent access restrictions due to violations of our Terms or other platform-related concerns.

Actions such as repeated rule violations, security risks, or extended inactivity (typically beyond 90 days) may also result in a suspension or termination of your account.
All decisions related to account access are handled case-by-case by our support and compliance teams.

b) Closure due to incapacity or passing
In the event of a user’s death or a medically confirmed inability to use the platform, a legal representative or family member may reach out to request account termination.
"Disability," for the purpose of this section, refers to a condition that prevents the user from accessing or interacting with the site. This condition must be verified in writing by a licensed physician selected and compensated by the user or their representative.
If the confirmed duration of such a condition is expected to last fewer than six months, we may, at our discretion, extend the user’s access for an additional six months at no charge, rather than close the account.

c) Restricted access by IP
To help maintain platform integrity and comply with legal obligations, we may restrict access to the website from certain IP addresses or jurisdictions.
This includes but isn’t limited to regions or entities under international sanctions, such as those listed by the United Nations, OFAC, or the European Union. These restrictions may be applied without prior notice at our discretion.

8. Intellectual Property and Site Usage

a) Ownership and limitations
Unless stated otherwise, all visual elements, code, design components, software, trademarks, and content on this platform (excluding user-generated contributions) are protected under copyright and other intellectual property laws. These materials are owned either by us or by our affiliates, partners, or licensors.
By using the site, you are granted a limited, revocable, non-transferable, non-exclusive license to access and use the platform for its intended purposes, provided that you comply with these Terms.
This license does not allow:

• Resale or commercial use of any platform content.
• Distribution, public display, or performance of materials without permission.
• Modification, duplication, reverse engineering, or creation of derivative works.
• Use of bots, data scraping tools, or similar technologies to extract platform data.
• Downloading of site content beyond what is necessary for standard browser caching.

Any unauthorized use of site materials or services is strictly prohibited and may result in legal consequences. This license may be revoked at any time, particularly in connection with violations outlined in Section 7.

b) Licensing
By uploading or sharing any content through this platform, you grant Askinfinite and its associated entities a broad, non-exclusive, royalty-free license to use that content, worldwide and for as long as legally permitted (even indefinitely, if the law allows). This includes the right to host, display, adapt, edit, duplicate, distribute, or build upon your submitted content across any media, whether current or future.
You acknowledge that anything you submit, including ideas, comments, feedback, testimonials, or materials, is not confidential and may be used by Askinfinite without needing to compensate you or return the materials.

c) What happens if intellectual property is misused
We’re committed to respecting intellectual property rights. If we receive credible information or notice that any content on our platform violates someone’s rights, we may act swiftly to:

• Remove or restrict access to that content, and
• Take further action against users with repeated violations, including removing their uploaded content.

A “repeat violator” may be anyone we’ve received more than two valid legal notices about. However, we reserve the right to suspend or close an account after even a single substantiated complaint.

d) How to report an IP violation
If you believe your intellectual property has been posted or used on this site without authorization, please submit a formal “Notice of Claimed Infringement.” This should include:

1. Your signature (physical or electronic), confirming you are authorized to act on behalf of the rights holder
2. A clear identification of the work or material that you claim is being infringed
3. Details that help us locate the allegedly infringing content on the site
4. Your contact information (name, address, phone number, and email)
5. A declaration, made in good faith, that you believe the use is not authorized by you or the law
6. A final statement—under penalty of perjury—that the details you’ve provided are accurate and that you are legally permitted to make this claim

Please note that by sending this notice, you consent to us sharing it with the party who may have uploaded the material.

e) Where to send your notice
If you need to report an infringement, send your notice to our designated contact at: 

 📧 support@askinfinite.com

f) False reports and counterclaims
We take abuse of this process seriously. Anyone found to be knowingly making false claims or counter-notices may be held accountable for damages, as allowed under applicable laws.

9. No Guarantees or Promises

To the fullest extent allowed by law, all services, tools, and content on this website are provided “as is” without any guarantees, conditions, or implied warranties. That includes but isn’t limited to assurances of suitability, merchantability, or fitness for a specific purpose.
In particular, we do not guarantee that:

• The site will function without errors or interruptions
• All features will operate securely and on time
• The servers are free from viruses or malicious software
• The results or data you receive will always be accurate or dependable
• Any service or content will meet your expectations
• Any issues will be detected or corrected immediately

By using this platform, you acknowledge and accept these risks. Any content or materials you download or access are entirely at your own risk, and you are solely responsible for any resulting damage or data loss.
We do not guarantee specific outcomes from using this platform. Downtime, service interruptions, and other technical disruptions may happen, and by using this service, you agree to bear those risks.
Here is the revised version of Sections 10–12.9, with all your guidelines strictly followed:
✅ Sentence case headings (no full sentences)
✅ No plagiarism
✅ No brand name misuse
✅ Concise, neutral subheadings
✅ Clear formatting and legal tone 

10. Limitation of Liability

Except where prohibited by applicable law, under no circumstances shall the company, its parent entities, subsidiaries, officers, directors, shareholders, employees, agents, joint venturers, consultants, successors, or assigns be liable for any indirect, special, incidental, consequential, punitive, or exemplary damages (including but not limited to lost business, profits, data, usage, revenue, or other economic advantage), even if previously advised of the possibility of such damages, arising out of or connected with:

• or attempted use of, or inability to use, the website; 
• reliance on information obtained through the website, from other users or third parties (including consultants), or from linked sites, or on any product or service obtained through such third parties or links; 
• statements or conduct of any user or third party on the website; 
• unauthorized access to or alteration of transmissions or data; 
• or any other matter relating to the website. 

This limitation of liability is a foundational element of the agreement between you and the company. The website and its services would not be offered without these limitations in place.
If liability is established under any legal theory, the total liability of the company, including its affiliates, directors, and staff, shall not exceed the greater of:
 (a) the amount of fees paid by you to the company in the 12 months prior to the incident giving rise to the claim; or (b) USD $100.

11. Indemnification

To the maximum extent permitted by law, you agree to indemnify and hold harmless the company, including its parent organizations, subsidiaries, officers, directors, shareholders, employees, agents, consultants, joint venturers, successors, and assigns, from any and all losses, liabilities, costs, and expenses (including reasonable attorneys’ fees) resulting from or related to:

• your use of or conduct on the website;
• any breach of this agreement;
• or any misrepresentation of your warranties.

The company reserves the right, at its own expense, to assume the exclusive defense and control of any matter subject to indemnification. You agree to fully cooperate with and indemnify the company in connection with any such defence.

12. Dispute Resolution and Arbitration Agreement

a) Applicability
This section applies to all disputes between you and the company, including disputes arising from your use of the website or your relationship with the company. It covers all legal theories, including contract, tort, fraud, misrepresentation, or statute-based claims, and applies regardless of whether the claim arose before or after acceptance of these terms.
Exceptions include:

• qualifying claims in small claims court; and
• claims involving intellectual property rights, which may be addressed in court.

All other disputes are subject to arbitration under this agreement.
The designated arbitrator will have exclusive authority to determine the applicability of this arbitration agreement to a particular dispute. Legal proceedings on non-arbitrable issues must be stayed while arbitration issues are resolved.

b) Initial resolution attempt
Before initiating formal action, you agree to contact the company at help@askinfinite.com with a brief written summary of the dispute and your contact details.
Both parties agree to attempt resolution through good faith negotiations before either may proceed to arbitration. This step is mandatory.

c)  Binding arbitration
If the dispute is not resolved within 60 days of informal attempts, either party may initiate binding arbitration, which will be the exclusive method for resolving claims covered by this agreement.

• For non-U.S. residents: Arbitration is administered by the London Court of International Arbitration (LCIA), per its current rules. 
• For U.S. residents: Arbitration is administered by JAMS. Claims under $250,000 are subject to JAMS’s Streamlined Rules. Higher-value claims follow its Comprehensive Rules. 

The arbitrator will apply the relevant rules as modified by this agreement. In the event of a conflict, the terms herein will prevail unless both parties and the arbitrator agree otherwise.
If the selected forum is unavailable, the parties will mutually choose an alternative arbitration provider.

d) Arbitration proceedings
Fees: If you are a consumer and initiate arbitration, your fee is limited to $250. The company will cover the remainder unless the claim is deemed frivolous or filed in bad faith. If the company initiates arbitration, it will pay all arbitration costs.

Attorney’s fees: Each party is responsible for its legal fees unless arbitration rules or applicable law allow otherwise.

Misfiled cases:
A party that improperly files a dispute in court may be required to pay reasonable fees to the other party for enforcing the arbitration agreement.

Selection of arbitrator: The arbitrator must be neutral, and you will have a fair opportunity to participate in the selection.

Hearings: Hearings will be held via phone or video unless either party requests an in-person session, which will be scheduled at a mutually convenient location. Consumers are entitled to hearings in their home area.
Consumer remedies: If you are a consumer, all legal remedies available to you under applicable law will remain accessible through arbitration.

Discovery: Each party will be allowed access to relevant, non-privileged information as part of the arbitration process.

Confidentiality: Either party may request that confidential information disclosed during arbitration be protected under a sealing order.

Communication with the arbitrator: All communications must include both parties, no ex parte communication is allowed.

Choice of law:

• For non-U.S. residents: English law governs, excluding conflict rules. 
• For U.S. residents: Delaware law and the Federal Arbitration Act govern, including recognition of applicable privileges.

Award: The arbitrator must issue a written decision explaining the resolution of each claim and the rationale for the decision. The award is final and may be entered in any court with jurisdiction.

e) Class action and jury trial waiver
The arbitrator may not award punitive damages or conduct class arbitrations. You agree to bring claims only in your individual capacity. Claims cannot be joined or consolidated without the written consent of all parties.
By agreeing to arbitration, you waive the right to a jury trial, class action, and other formal judicial processes.

f) Intellectual property and small claims exceptions
Notwithstanding the arbitration agreement, either party may pursue:

• Intellectual property enforcement (e.g., trademarks, copyrights, trade secrets) in court
• Claims in small claims court within that court’s jurisdiction 

g) Right to opt out
You may opt out of arbitration and the class action waiver within 30 days of:

• e effective date of these terms; or 
• Your first use of the website under a version of these terms that included this arbitration section. 

To opt out, email help@askinfinite.com with the subject: “ARBITRATION AND CLASS ACTION WAIVER OPT-OUT”
Include your full name and a clear statement of your intention to opt out. If you opt out, this section will not apply to you, and disputes will be resolved under Section 16.1, “Governing law and venue.”

h) Severability
If any portion of this arbitration agreement is found to be unenforceable or unlawful:

• That part will be severed.
• The remainder will remain enforceable.
• If any claims must be heard in court, they will proceed under Section 16.1.
• If a claim for public injunctive relief cannot be arbitrated, it will proceed in court, and the rest of this arbitration agreement will remain valid.

i) Survival
This arbitration agreement will survive the termination of your access to the website or the closure of your account.

13. Changes to the Terms, Parties, and Notification Procedures 

a) Updates to the agreement
Askinfinite reserves the right, at its sole discretion, to modify this Agreement at any time without prior notice by:  

• posting the updated version (or relevant parts) on the Website; or
• providing you with notice through other means.

Such changes will take effect immediately upon being posted or communicated, whichever occurs first, unless explicitly stated otherwise.
You are responsible for periodically reviewing the Website and checking your email for any updates to these Terms or other parts of the Agreement.
By continuing to access or use the Website after any changes take effect, you agree to be bound by the revised Agreement.
This Agreement cannot be modified by you unless any proposed changes are expressly accepted in writing by Askinfinite.
Any new features introduced on the Website will also be governed by this Agreement.
The terms "change" and "changed" in this section are to be interpreted broadly to include any form of updates, amendments, additions, deletions, or rewrites, partial or complete.

b) Changes to parties
We may transfer or assign our rights and responsibilities under this Agreement to another party at any time, including through legal transfer or novation. You give your consent to any such transfer by continuing to use the Website.
Posting an updated version of this Agreement on the Website, identifying a different party as the contracting entity, shall be considered sufficient notice of the transfer, unless stated otherwise.

c) Notices
In addition to the above, Askinfinite may choose to communicate updates or changes via:

• A notice on the Website,
• An email to your registered address,
• Or through other reasonable means.

If we send you email notifications, they will be considered delivered and effective as soon as they are sent, even if:  

(a) The message is filtered into spam, junk, or another folder, or  

(b) You do not open or read it for any reason.

To help ensure proper delivery, please add help@askinfinite.com to your contacts or whitelist it as a trusted sender. You may also configure your email filters to prioritize messages from this address. If you're unsure how to do this, please consult your email provider for guidance.

14. Term of the Agreement

This Agreement becomes effective the moment you access the Website and remains in effect until your account is terminated for any reason.
Certain provisions, by their nature, will survive account termination. These include but are not limited to Sections 3, 5 through 17.
We reserve the right to take appropriate legal or administrative actions, including claims for damages or restricting future access, if your conduct causes harm or poses risk to Askinfinite, its users, or third parties.

15. Electronic Signature

By clicking “SUBMIT,” “I ACCEPT,” “I AGREE,” or any similar button, you are providing a legally binding electronic signature and entering into a contract governed by this Agreement.
You acknowledge that your use of electronic forms and submissions indicates your intention to be bound, in compliance with all applicable laws, including but not limited to the U.S. Electronic Signatures in Global and National Commerce Act (E-Sign Act, P.L. 106-229) and similar legislation in other jurisdictions.
You also waive any rights or legal requirements that mandate original handwritten signatures, physical records, or non-electronic payment methods.

16. Additional Provisions and Legal Interpretations

a) Governing laws and legal jurisdiction
Unless otherwise specified, this Agreement is subject to and shall be interpreted under the laws of the USA.
In the event any dispute under this Agreement is not handled through arbitration, both parties agree to the exclusive jurisdiction of the courts of America for resolving such disputes. Legal proceedings, if necessary, must be brought exclusively in those courts.
By entering into this Agreement, both you and Askinfinite waive any objections related to venue, including claims of inconvenient forum or improper jurisdiction.

b) Complete understanding and severability
This Agreement, along with all referenced documents and policies, reflects the full and complete understanding between you and Askinfinite regarding the use of the Website.
If any part of this Agreement is found to be invalid or unenforceable by law, the remaining provisions will continue to remain valid and enforceable to the fullest extent permitted.

c) No waiver by silence
Any delay or failure by Askinfinite to enforce a provision of this Agreement does not waive its right to enforce that provision later. Likewise, any waiver of one breach does not constitute a waiver of future breaches or the provision itself.

d) Events beyond our control
Askinfinite will not be held liable for any failure or delay in performance caused by circumstances beyond our reasonable control. These include, but are not limited to: natural disasters (e.g. earthquakes, floods, storms), acts of war or terrorism, labor disputes, system outages, government actions, shortages of supplies, or cyberattacks. Our obligations will be suspended for the duration of such force majeure events.

e) No special legal relationship created
Your use of the Website and acceptance of this Agreement does not create a partnership, employment, joint venture, or agency relationship between you and Askinfinite. You agree that no such relationship is intended or implied by these Terms.

f) Headings used for reference only
Section titles and headers in this Agreement are provided for clarity and navigation. They do not affect the legal meaning or interpretation of the clauses themselves.

17. Contact Us

For any questions, clarifications, or feedback related to this Agreement, please reach out to us using the contact information below:

Email: help@askinfinite.com 

Attention: Customer Support Team,

Askinfinite All Rights Reserved